Our office hours and guidelines for scheduling and canceling appointments.
To schedule an appointment, call 336-764-2324 between 8 a.m. and 5 p.m. Monday
As a courtesy to all of our patients, call ahead to schedule appointments and arrive
on time for your appointment so that we may keep waiting time to a minimum. New
patients should arrive at least 15 minutes before their scheduled appointment to
complete necessary medical history forms.
Confirmation and Cancellation
A phone call is received from our appointment reminder system, reminding you of
your upcoming appointment. If unable to keep your scheduled appointment, call our
office 24 hours in advance. Your phone call is critical in helping us provide continuous
care to all of our valued patients. If you fail to give us notice of your cancellation,
the following policy is applied:
First missed appointment: No charge
Second missed appointment: $25.00 charge
Third missed appointment: $25.00 charge and possible dismissal
from Arcadia Family Practice
After hours support
Our after hours support is provided by a nurse triage service. If you have an urgent
need outside our regular hours, call our main number, 336-764-2324, and stay on
the line. A nurse assists you quickly and has access to our schedule should you
need an appointment the next day. Our after hours nurse answering service can schedule
appointments after hours and on weekends should an urgent need arise.