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    Patient Tools  /  Appointments

    Appointments

    Our office hours and guidelines for scheduling and canceling appointments.

    Office Hours

    To schedule an appointment, call 336-764-2324 between 8 a.m. and 5 p.m. Monday through Friday.

    As a courtesy to all of our patients, call ahead to schedule appointments and arrive on time for your appointment so that we may keep waiting time to a minimum. New patients should arrive at least 15 minutes before their scheduled appointment to complete necessary medical history forms.

    Confirmation and Cancellation

    A phone call is received from our appointment reminder system, reminding you of your upcoming appointment. If unable to keep your scheduled appointment, call our office 24 hours in advance. Your phone call is critical in helping us provide continuous care to all of our valued patients. If you fail to give us notice of your cancellation, the following policy is applied:

    First missed appointment: No charge
    Second missed appointment: $25.00 charge
    Third missed appointment: $25.00 charge and possible dismissal from Arcadia Family Practice

    After hours support

    Our after hours support is provided by a nurse triage service. If you have an urgent need outside our regular hours, call our main number, 336-764-2324, and stay on the line. A nurse assists you quickly and has access to our schedule should you need an appointment the next day. Our after hours nurse answering service can schedule appointments after hours and on weekends should an urgent need arise.