Our Doctors
      Our Doctors

      Our Doctors

      Meet the healthcare providers at our practice. In addition to those listed here, other trained medical professionals work with our patients and behind the scenes to deliver outstanding care.

      Our providers deliver quality care that encompasses a patient's total health needs, from birth through adulthood. We specialize in personalized family medical services and preserving long-term, beneficial health partnerships with our patients. As your primary care physicians, we can help coordinate medical care through other specialties or hospital services when necessary.

      Physican Detail

      Portaro, Heather Elizabeth, FNP

      Affiliated with Novant Medical Group
      4.90 out of 5 | 91 reviews
      Novant Health Arcadia Family Medicine
      (336) 764-2324
      Likelihood of your recommending this care provider to others
      Your confidence in this care provider
      Friendliness/courtesy of the care provider
      Explanations the care provider gave you about your problem or condition
      Concern the care provider showed for your questions or worries
      Care provider's efforts to include you in decisions about your treatment
      Degree to which care provider talked with you using words you could understand
      Amount of time the care provider spent with you
      Information the care provider gave you about medications (if any)
      Instructions the care provider gave you about follow-up care (if any)
      The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

      Novant Health Medical Group has earned the Press Ganey Seal of Integrity for having met scientifically rigorous standards for collecting and publicly reporting patient experience data. The Seal of Integrity affirms the validity of the organization's program and ensures that provider's performance ratings are objectively and accurately represented.

      Patient Comments 9 reviews
      May 30, 2019
      I do not have enough good adjectives to describe the professionalism, attentiveness, and kindness that was provided.
      -Patient in LEXINGTON, NC

      April 16, 2019
      Heather takes the time to get to know you and learn about your self in so many aspects to better treat and care for health concerns. extremely friendly and laid back, makes you feel at home in the office
      -Patient in LINWOOD, NC

      April 02, 2019
      Heather really takes time to put her patient at ease.
      -Patient in WINSTON SALEM, NC

      March 28, 2019
      The provider I saw was very kind and attentive to my needs and made sure all my questions were answered before she left.
      -Patient in LEXINGTON, NC

      March 11, 2019
      -Patient in WINSTON SALEM, NC


      Practice locations
      Novant Health Arcadia Family Medicine
      (336) 764-2324

      Provider video

      Board Certifications:
      Family Nurse Practitioner

      Learn More
      Special Interests: Family Medicine

      Gender: Female